Help us
Help you
Before getting in touch, please prepare the following:
The exact issue you are experiencing
What you were doing when the problem occurred
Any error messages you saw
If applicable, take a screenshot of the error
Connect with support:
Our tech team can offer remote desktop access support to troubleshoot your issues. Premium packages with 24/7 support are available.
Call FOr help
Our 24/7 tech support hotline is (301) 459-9000 (choose option 2 on the menu)
Email For SUpport
Email support@dsimarketingservices.com and describe all of the above.
Disclaimer: DSI offers free telephone and email support (9am to 5pm EST) to clients signed up for a maintenance plan. Please note that fees may be charged for after-hours support and support requests requiring significant programming time unless the request involves a bug in our software.